Comprehensive Medication Management

COVID-19: Contacting the Benefits Department

In response to the COVID-19 pandemic, the Office of Human Resources has limited on-site support and is primarily working remotely. During this time, Craig Hall is not open to the public; walk-ins will not be accepted and forms cannot be dropped off in-person or faxed. During this time, we recommend submitting all requests and inquiries online in lieu of sending physical mail. For Benefits forms not completed online via Pitt Worx or DocuSign, please submit an inquiry online.

If you have a Benefits-related inquiry, including the submission of forms or documentation, the quickest way to receive assistance is to call the Benefits Department at 833-852-2210. You can also submit an inquiry at

Due to COVID-19, the Comprehensive Medication Management program is not providing any in-person consultations or pre-travel health consultations at this time. To schedule a virtual appointment with a pharmacist, call 412-383-MEDS(6337) or email

As part of your UPMC Health Plan wellness benefits, the University's Benefits Department offers Comprehensive Medication Management services. Meet with a pharmacist to answer all of your medication-related questions, and develop an action plan to help take better control of your health. This service is offered at no-cost to all full-time and part-time regular University faculty and staff with UPMC Health Plan coverage.

The Comprehensive Medication Management benefit also provides targeted services, including:

You can also review the University's Dear Pharmacist... sessions to get answers to commonly-asked questions about medication and other related subjects! 

Appointments can be held on the Pittsburgh campus in the Medical Arts Building, at a location of your choice, or by phone Mondays and Thursdays between the hours of 8:00 am and 6:00 pm. To schedule an appointment with a pharmacist, call 412-383-MEDS(6337) or email You may also book an appointment online in lieu of emailing or calling. 

Learn more about the Comprehensive Medication Management program at the University.