UPMC AnywhereCare

Feeling under the weather and don't want to leave home? On vacation and suffer from an injury or illness? If you are a UPMC Health Plan member, you and your family can take advantage of urgent virtual care visits through UPMC AnywhereCare, at a low cost and available 24/7.

A virtual visit through UPMC AnywhereCare gives you access to high-quality care from a number of providers, accessible over live video from your smartphone, tablet, or computer. And, your cost for a virtual visit is less than a visit to an urgent care facility or the emergency room.

How does AnywhereCare work?

Get quick online access to high-quality care and receive a personal diagnosis and treatment plan (including prescriptions sent directly to your pharmacy), if necessary. AnywhereCare offers the opportunity for you to have a face-to-face conversation with a UPMC provider over live video.

To access this service, visit UPMC AnywhereCare page or use the mobile app.

Learn about how you can access AnywhereCare by watching the video below or check out this brochure. Have a question? Read the FAQ.

What are some of the conditions that AnywhereCare can treat?

AnywhereCare can help treat a number of symptoms and illnesses. The list below shows some of the conditions that AnywhereCare can help treat virtually.

Adults Children (age 3 and older)
  • Back pain
  • Bronchitis
  • Cold and flu symptoms
  • Cough
  • Diarrhea
  • Pink eye
  • Poison ivy
  • Rash
  • Scabies
  • Seasonal allergies
  • Shingles
  • Sinus infection
  • Sore throat
  • Urinary tract infection
  • Vaginal yeast infection
  • Cold
  • Cough
  • Pink eye
  • Rash
  • Diarrhea
  • Sore throat
  • Vomiting

Access AnywhereCare Today

Download the AnywhereCare mobile app on the Apple app store or on Google Play or register for an account at UPMCAnywhereCare.com on your computer.

Reads: Available on the App StoreReads "Android App on Google Play"




Additional Virtual Care Option

As an alternative to AnywhereCare visits, University faculty and staff also have access to a no cost* option for virtual care visits during certain days/times. These visits for sick/acute visits or health coaching are available through the University's MyHealth@Work Center.

  • Visits are conducted with a UPMC provider at the MyHealth@Work Center.
  • These virtual visits are only available during clinic hours of Monday through Friday from 7 a.m. to 3:30 p.m.
  • Employees should select the online scheduling form to schedule your virtual appointment. Select the "Virtual Care Visit" option. You may scan this QR code to enter our online scheduling form:
    scannable qr code to redirect to MyHealth@Work clinic scheduling form
* UPMC Plan members with Panther Basic coverage will be required to pay a $10 charge for MyHealth@Work provider-related visits until the individual meets their deductible. A provider-related visit may involve receiving treatment for a sinus infection, having a review of lab results, or receiving chronic care management, among other services. Some services continue to be available at no cost, including flu shots, blood pressure checks, and UPMC Prescription for Wellness services. This charge is required to comply with IRS guidelines. Questions about this change can be directed to UPMC Member Services by calling 1-888-499-6885.