UPMC AnywhereCare

COVID-19: Contacting the Benefits Department

In response to the COVID-19 pandemic, the Office of Human Resources is working remotely until further notice. During this time, Craig Hall is not open to the public; walk-ins will not be accepted and forms cannot be dropped off in-person or faxed. During this time, we recommend submitting all requests and inquiries online in lieu of sending physical mail or leaving phone messages.

If you have a Benefits-related inquiry, including the submission of forms or documentation, the quickest way to receive assistance is to submit an online request. You can also call the Benefits Department at 833-852-2210.

Feeling under the weather and don't want to leave home? On vacation and suffer from an injury or illness? If you are a UPMC Health Plan member, you and your family can take advantage of virtual visits through UPMC AnywhereCare.

A virtual visit through UPMC AnywhereCare gives you 24/7 access to low-cost, high-quality care from a number of providers, accessible over live video from your smartphone, tablet, or computer. And, your cost for a virtual visit is less than a visit to an urgent care facility or the emergency room.

How does AnywhereCare work?

Get quick online access to high-quality care and receive a personal diagnosis and treatment plan (including prescriptions sent directly to your pharmacy), if necessary. AnywhereCare offers the opportunity for you to have a face-to-face conversation with a UPMC provider over live video.

Learn about how you can access AnywhereCare by watching the video below or check out this brochure. Have a question? Read the FAQ.

What are some of the conditions that AnywhereCare can treat?

AnywhereCare can help treat a number of symptoms and illnesses. The list below shows some of the conditions that AnywhereCare can help treat virtually.

Adults Children (age 3 and older)
  • Back pain
  • Bronchitis
  • Cold and flu symptoms
  • Cough
  • Diarrhea
  • Pink eye
  • Poison ivy
  • Rash
  • Scabies
  • Seasonal allergies
  • Shingles
  • Sinus infection
  • Sore throat
  • Urinary tract infection
  • Vaginal yeast infection
  • Cold
  • Cough
  • Pink eye
  • Rash
  • Diarrhea
  • Sore throat
  • Vomiting

Access AnywhereCare Today

Download the AnywhereCare mobile app on the Apple app store or on Google Play or register for an account at UPMCAnywhereCare.com on your computer.