The Administrative Professional Certificate Program is designed to provide University administrators and front-line employees with tools and experiences to enhance their knowledge and skills on behalf of their individual success and that of their organization. Participants will build communication skills to positively impact their workplace relationships; project management, financial management, and problem-solving skills to improve effectiveness; and enhance their knowledge of technology management in an administrative role.
The program requires completion of five required workshops, two elective workshops, and a finally, a capstone session that reviews what has been learned and how it can be applied. It is recommended that the Administrative Professional Certificate be completed in two years. The core courses and elective courses are offered on a rotating basis each fall and spring through FSDP.
Participants should track their own progress offline and submit the Completion Form to Organization Development once all seven workshops have been completed. At that point, participants receive an invitation to the next scheduled Capstone Session held in January and June. Certificates are issued in January and June.
Requirements
The Administrative Professionals Certificate Program consists of the following five required workshops and two elective workshops:
Five required core workshops
- Effective Interpersonal Communication
- Introduction to Financial Management for Administrators
- IT Fundamentals for Administrators
- Problem Solving Skills for the Workplace
- Project Management Basics in Higher Education
Choose two elective workshops
- Customer Service for Success
- Managing Up
- Strategies for Success in Professional Correspondence
- Time Management
- Data Literacy in the Workplace 101
