Employment Verification

The University of Pittsburgh uses an automated service called The Work Number (Equifax) to securely provide employment and income verification to verifiers such as lenders, property managers, and other employers that you authorize to have that information. 

The Work Number can provide the following information:

  • Name
  • Most recent hire date
  • Separation date
  • Total time with the University
  • Current or former job title
  • Rate of pay
  • Gross earnings for the current year and up to two previous years (including base pay, overtime, and other compensation)
    • Verifiers will not see rate of pay or earnings information without explicit employee authorization

Both current and former employees can use The Work Number to access employment and income verification information.

Logging In & Accessing The Work Number

Some recent changes (in 2025/2026) to the login process were made to The Work Number. Please carefully review the information based on your status as a first-time or returning user.

If you have never logged into The Work Number before, please follow these steps to create a new account:

  1. Visit The Work Number and click Log In, in the top right corner.
  2. First-time users, click Register Now on the login page.
  3. Users will be prompted to enter personal information to verify the account they are attempting to access and validate their identity.
    1. Please use the phone number and email address associated with your University account.
  4. You will need to select a verification challenge and enter the one-time passcode that is sent to you.
  5. After passing the verification challenge, you will be prompted to create a personalized username and password. You will use this new username and password for all subsequent logins.

If you have recently logged into The Work Number, you will log in with your registered email address or TWN username and password.

If you have difficulties logging in, enter your Email Address and then click Forgot Password? on the login page and follow the directions to reset your password.

If you are a returning user who has not logged into The Work Number for a while, the site may require you to complete a verification challenge.

Additional Questions

If you have additional questions about employment verification, please contact OHR by submitting an online inquiry. Questions can also be directed to The Work Number by calling 1-800-367-5690.

Client Services Inquiries

HR Client Services (formerly Shared Services)
Phone: 412-624-7000
Fax: 412-624-8063
Hours: Monday - Friday, 8:30 am to 4:30 pm

Submit An Inquiry Form