FSDP: Global Competence Certificate Program

At the University of Pittsburgh, we are all members of a global community, and our role is to integrate local and transnational perspectives that advance new knowledge and ground-breaking innovation while fostering cultural awareness, worldwide partnerships, and life-changing research. The Global Competence Certificate Program offers faculty and staff the opportunity to build awareness and understanding of diverse cultures, while learning about University policies and resources that support our strategic goal of embracing the world. Interactive sessions will help participants define global competence, identify their own cultural values, analyze how those values impact our working and learning environments, self-assess global competence skills and discover areas of growth. Participants will engage with colleagues and experts in simulations, activities and dialogue to share best practices, identify on-campus resources and opportunities, and learn how to further their unit’s global engagement efforts.

This program requires completion of two required sessions, four elective sessions, and participation in a Capstone Conversation facilitated by a member of the Global Engagement team at the University Center for International Studies. Workshops are offered on a rotating basis each fall and spring through the Faculty & Staff Development Program (FSDP). Participants can choose any session listed in Electives Track 1 or 2 or complete all four elective sessions within Electives Track 1 (Cross-Cultural Module) or Electives Track 2 (Operating in an International Context) to have that specialty noted on their certificate of completion. Participants should report completion of all required courses using the Global Competence Completion Form and submit related questions to globalcompetence@pitt.edu.

The Global Competence Certificate Program consists of the following workshops:

Two required sessions:

  • Embracing the World at Pitt
  • Intercultural Competency

Choose four elective sessions (participants can choose from Tracks 1 and 2):

Electives Track 1: Cross-Cultural Module

  • Understanding East Asia (China, Korea, Japan, Taiwan)
  • Understanding South Asia (India, Nepal, Pakistan, Sri Lanka, Bangladesh)
  • Understanding the Middle East
  • Understanding Africa
  • Understanding Eastern Europe, Russia & Eurasia
  • Understanding Western Europe
  • Understanding Latin America & the Caribbean
  • Developmental Model of Intercultural Sensitivity & the IDI Assessment Tool
  • Cross-Cultural Simulation

Electives Track 2: Operating in an International Context

  • Global Operations: Planning Considerations for International Engagement
  • Strategies and Resources for International Travel
  • Creating a Successful Study Abroad Program
  • Hosting Academic Visitors and International Delegations
  • International Partnership Agreements
  • Working with International Students
  • Working with International Scholars & Employees

Developmental Model of Intercultural Sensitivity and the IDI Assessment Tool

Presenters: Sara Jones, Associate Director
   Office of International Services
Sarah Wagner, Director of the Heinz (VIH) Program for Women in Global Leadership
   University Center for International Studies

Date: Wednesday, May 18, 2022
Time: 1–3:00 p.m.
Location: Virtual – this workshop will be presented remotely using an online meeting platform. Specific login information will be sent to registrants via email two days before the above date – please use the link below to register.

Who Should Attend: All faculty and staff

The Developmental Model of Intercultural Sensitivity (DMIS) provides a structure for understanding how people experience cultural difference. Six stages of perspectives describe how a person sees, thinks about, and interprets events happening around them from an intercultural-difference perspective. The Intercultural Development Inventory® (IDI®) assesses intercultural competence—the capability to shift cultural perspective and appropriately adapt behavior to cultural differences and commonalities. This module allows participants to explore their assessment results.

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Embracing the World at Pitt

Presenters: Belkys Torres, Executive Director of Global Engagement
Ian McLaughlin, Global Operations Support Manager
   University Center for International Studies

Date: Friday, April 22, 2022
Time: 10:00 a.m.–12:00 p.m.
Location: Virtual – this workshop will be presented remotely using an online meeting platform. Specific login information will be sent to registrants via email two days before the above date – please use the link below to register.

Who Should Attend: All faculty and staff

Why is Pitt committed to Embracing the World? What are the roles of the University Center for International Studies, Office of International Services, Global Operations and Study Abroad? How can we learn about the different cultures represented on campus and the resources available to help you and your unit advance the goal of taking Pitt to the world and bringing the world to Pitt? This interactive session will address these and other questions about welcoming and supporting international populations on campus and abroad.

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Hosting Academic Visitors and International Delegations

Presenters: Garrett Margliotti, Director of Global Partnerships and Partner Engagement 
Laura Daversa, Assistant Director for Global Partnerships and Events 
   University Center for International Studies
Allen DiPalma, Director 
Charles Lyon, Visitor Liaison 
   Office of Trade Compliance

Date: Thursday, May 19, 2022
Time: 2–4:00 p.m.
Location: Virtual – this workshop will be presented remotely using an online meeting platform. Specific login information will be sent to registrants via email two days before the above date – please use the link below to register.

Who Should Attend: All faculty and staff

This course will introduce how to handle and plan for the main types of international visitors that come to campus. Content will include: University guidelines and policies to be aware of, unpaid academic visitor procedures (screening and Visitor Agreements), safety and signing of other agreements (ceremonial) as well as paying visitors. This session will also address protocol for official international visits such as delegations such as: with whom they should be meeting, Chancellor, Provost, Vice Provost of International etc., media coverage and other factors to consider.

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Intercultural Competency

Presenters: Delo Blough, Director
Katherine Von Lehman, Associate Director of Outreach and Assessment
   Office of International Services


Date 1: Tuesday, May 3, 2022 at 1–3:00 p.m.
Date 2: Wednesday, June 8, 2022 at 1–3:00 p.m.
Location: Virtual – this workshop will be presented remotely using an online meeting platform. Specific login information will be sent to registrants via email two days before the above date – please use the link below to register.

Who Should Attend: All faculty and staff

Working and providing services in a diverse environment requires a knowledge and understanding of cultural differences, values, and behaviors. This fun, yet informative, session will help participants gain understanding to enhance the quality of their interactions with international and diverse students, faculty, and staff at the University and elsewhere.

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(New) Understanding Central America

Presenter: Dr. Manuel Roman-Lacayo, Associate Director
   Center for Latin American Studies at Pitt
   University Center for International Studies

Date: Tuesday, June 14, 2022
Time: 10:00 a.m.–12:00 p.m.
Location: Virtual – this workshop will be presented remotely using an online meeting platform. Specific login information will be sent to registrants via email two days before the above date – please use the link below to register.

Who Should Attend: All faculty and staff

Learn about the history, politics, language and culture of the countries that comprise Central America. Dr. Manuel Roman-Lacayo from the Center for Latin American Studies within the University Center for International Studies (UCIS) will share best practices for supporting students, scholars, community members and visitors from this part of the world.

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Understanding Russia

Presenter: Nancy Condee, Director 
Dr. Sean Guillory, Curator, Sean's Russia Blog and Podcast
   Center for Russian, East European and Eurasian Studies
   University Center for International Studies

Date: Tuesday, May 3, 2022
Time: 10:00 a.m.–12:00 p.m.
Location: Virtual – this workshop will be presented remotely using an online meeting platform. Specific login information will be sent to registrants via email two days before the above date – please use the link below to register.

Who Should Attend: All faculty and staff

Learn about the history, politics, language and culture of Russia. Experts from the University Center for International Studies (UCIS) will share best practices for supporting students, scholars, community members and visitors from Russia.

Register for this session