COVID-19 Pandemic: Health, Food, and Housing Resources

The University of Pittsburgh, Allegheny County, and various area organizations offer help for a variety of basic life needs. Find quick reference to many of these resources on this page. As always, if you are experiencing an emergency, please call 911 for assistance.


  • Life Solutions: 1-866-647-3432
    The University of Pittsburgh’s faculty and staff assistance program is available to support employees during this difficult time. In addition to online and phone support, Life Solutions offers a 24/7 crisis line, resources for child and family care and remote counseling and coaching services. All services are confidential and offered at no cost to faculty and staff.
  • Resolve Crisis Services: 1-888-796-8226
    Resolve is a 24-hour, 365-day crisis service that is free to all residents of Allegheny County, regardless of ability to pay. Call anytime to speak with a trained clinician. A walk-in center is also available by visiting 333 North Braddock Avenue, Pittsburgh, PA 15208 (Pittsburgh's East End). Services are also available for children and teens, including 24-hour, daily crisis treatment, interventions, and homevisits. For children services, call 412-864-5065 or 1-888-796-8226.

Medical Care

  • UPMC AnywhereCare provides virtual 24/7 access to a number of providers, accessible over live video from your smartphone, tablet, or computer. Now until June 15, UPMC is waiving all member cost-sharing, including deductibles or copayments, for all in-network virtual health care visits with UPMC's telehealth providers.
  • UPMC Health Plan: Individuals with University-offered UPMC insurance can call 1-844-220-4785, or call the number on the back of their insurance card, for other referrals.
  • Guidance on Face Masks for In-Person Business Operations and Medical Facilities: Refer to the University's Office of Public Safety and Emergency Management website for up-to-date guidance on face masks and general recommendations/requirements.
  • In the case of a medical emergency, please call 911.




The University of Pittsburgh makes no representations about the persons volunteering to offer delivery or other services.  We cannot confirm that the participants have gone through any specialized training or backgrounds checks. We make no representation regarding the safety, skill, health, or competency of the person delivering advice or assistance, and we make no promises, commitments or guarantees regarding the hours of work, renumeration, if any, appropriateness or success of the options being shared or offered. As a person seeking to deliver volunteer services, you are strongly encouraged to proceed with caution and engage in appropriate due diligence to ensure the safety and security of yourself. The decision to seek or deliver volunteer services is at your own risk and is conducted pursuant to the terms and conditions established by the parties. If you do pursue making these arrangements, then you acknowledge you shall not seek redress of any sort, including bringing suit, against the University of Pittsburgh.