The University of Pittsburgh, Allegheny County, and various area organizations offer help for a variety of basic life needs. Find quick reference to many of these resources on this page. As always, if you are experiencing an emergency, please call 911 for assistance.
- Life Solutions: 1-866-647-3432
The University of Pittsburgh’s faculty and staff assistance program is available to support employees during this difficult time. In addition to online and phone support, Life Solutions offers a 24/7 crisis line, resources for child and family care and remote counseling and coaching services. All services are confidential and offered at no cost to faculty and staff.
- Resolve Crisis Services: 1-888-796-8226
Resolve is a 24-hour, 365-day crisis service that is free to all residents of Allegheny County, regardless of ability to pay. Call anytime to speak with a trained clinician. A walk-in center is also available by visiting 333 North Braddock Avenue, Pittsburgh, PA 15208 (Pittsburgh's East End). Services are also available for children and teens, including 24-hour, daily crisis treatment, interventions, and homevisits. For children services, call 412-864-5065 or 1-888-796-8226.
- UPMC AnywhereCare provides virtual 24/7 access to a number of providers, accessible over live video from your smartphone, tablet, or computer. Now until June 15, UPMC is waiving all member cost-sharing, including deductibles or copayments, for all in-network virtual health care visits with UPMC's telehealth providers.
- UPMC Health Plan: Individuals with University-offered UPMC insurance can call 1-844-220-4785, or call the number on the back of their insurance card, for other referrals.
- Guidance on Face Masks for In-Person Business Operations and Medical Facilities: Refer to the University's Office of Public Safety and Emergency Management website for up-to-date guidance on face masks and general recommendations/requirements.
- In the case of a medical emergency, please call 911.
- Help from a Pitt colleague with grocery shopping if you are particularly vulnerable to COVID-19 (accessible via Pitt Passport)
- East End Cooperative Ministry Food Pantry serving Pittsburgh's East End
- Greater Pittsburgh Community Food Bank for information on other food pantries
- Pitt Pantry helps combat food insecurity for the entire Pitt community (no-contact prepackaged box pick-up available on Wednesdays by appointment only)
- Just Harvest for help applying for food assistance benefits
- United Way Helpline: Call 211 if you are in a food emergency
- Allegheny Link, including information on Utility Assistance, and connection to the Urban League of Greater Pittsburgh Rental Assistance
- United Way Helpline: Call 211 if you are facing challenges with housing
- Women's Center and Shelter: Call 412-687-8005 (domestic violence hotline)