Personal Health Information

COVID-19: Contacting the Benefits Department

In response to the COVID-19 pandemic, the Office of Human Resources is working remotely until further notice. During this time, Craig Hall is not open to the public; walk-ins will not be accepted and forms cannot be dropped off in-person or faxed. During this time, we recommend submitting all requests and inquiries online in lieu of sending physical mail or leaving phone messages.

If you have a Benefits-related inquiry, including the submission of forms or documentation, the quickest way to receive assistance is to submit an online request.

In accordance with the Health Insurance Portability and Accountability Act of 1996, a group health plan such as the University’s group health plan must give plan participants notice of their rights and the plan’s legal duties with respect to protected health information (PHI) and how the plan may use and disclose PHI. In spring 2003, the plan issued a privacy notice outlining these rights and duties. At this time, we would like to remind you that you have a right to receive a copy of the privacy notice. The privacy notice can be obtained from the Office of Human Resources Benefits Department at 320 Craig Hall. This notice also may be accessed by visiting the Benefits website at www.pitt.edu/hipaa.

The plan also is required to protect PHI in electronic form (EPHI). The University has implemented reasonable and appropriate safeguards to protect the confidentiality, integrity, and availability of PHI and EPHI that it creates, receives, maintains, or transmits on behalf of the plan.