About UPMC MyHealth Online

24/7 access to health information and health improvement tools

All University of Pittsburgh Students enrolled in UPMC Health Plan have access to MyHealth Online, an easy-to-use Internet-based member service center.

When you log in to MyHealth Online, you unlock a free, confidential resource that can be personalized just for you. Here you can investigate health symptoms and read the latest news in the extensive library of health-oriented information.  Interactive features help you devise personal action plans for getting in shape, eating better, losing weight, or quitting tobacco, and web-based health trackers are available for you to log what you eat each day, your activity level, and your weight.

MyHealth Online lets you:

  • View detailed information about your health insurance benefits and covered  services
  • Access your Explanation of Benefits (EOB) Statements
  • Search for physicians and other health care providers
  • Request new ID cards
  • Estimate cost of care
  • Order and refill prescriptions
  • Access MyHealth tools and information

Additionally, members have access to the MyHealth Record, confidential personal health record (PHR) that helps members keep health information current. Every claim submitted in a member’s name for tests, procedures, office visits, prescriptions, and other covered benefits is automatically incorporated into the MyHealth Record.

Members can also fill in the rest of their health history, including family history, new symptoms, over-the-counter medications, and other health-related information that may not be captured in our claims database.

The MyHealth Record is held to the same security standards as customer information in the banking and finance industries. Members are the only ones who can retrieve, edit, or print their record.

To access MyHealth Online:

  • Go to www.upmchealthplan.com
  • Enter your username and password at the Member Login box.
  • Click on desired topics
  • First-time users may register for a username on the site.
  • First-time users may register for a username on the site.

Print a Temporary UPMC Member Insurance Card

After you have enrolled in coverage, you may print a temporary medical insurance card that may be used prior to receipt of regular card.

  • Go to www.upmchealthplan.com
  • First-time users must register for a username on the site.
  • You will need your member ID number to log in. If you do not have your member ID number, call Member Services at 1-888-499-6885.
  • From the homepage, click on order new ID card under Online Services.