FSDP: Human Resources Administration Certificate Program

The Human Resources Administration Certificate Program is a series of eight workshops designed for University of Pittsburgh supervisors to acquire the knowledge necessary to effectively administer the policies, procedures and guidelines relative to human resources within their department. This program addresses the supervisor’s role and responsibilities in key areas such as recruiting, compensation, employee relations and various aspects of compliance. All workshops required to earn a certificate in this program will be offered on a rotating basis each fall and spring through the Faculty and Staff Development Program (FSDP).  Participants may take these workshops in any order. Certificate requirements include completion of all courses and satisfactory completion of a Knowledge Mastery Test.

Participants are expected to track their own progress using the Completion and Tracking Form and report completion of required courses to Organization Development.

Read the frequently asked questions to learn more about the HR Administration Certificate Program.

The HR Administration Certificate Program consists of the following eight workshops:

  • Compensation Administration for Supervisors
  • Family and Medical Leave Act (FMLA) for Supervisors
  • Fostering Diversity and Inclusion in the Workplace – A Supervisor’s Role
  • Managing Staff Performance: Addressing the Need for Improvement
  • Managing Staff Performance: Maximizing Your Staff’s Potential
  • Navigating PittSource for Supervisors
  • Talent Acquisition: Understanding the Staff Hiring Process at Pitt – for Supervisors
  • Understanding Policies and Procedures for Staff Time Off – for Supervisors

Family and Medical Leave Act (FMLA) for Supervisors

Presenter:  Keith Kapusta, Employee Relations Specialist
Employee and Labor Relations
Amelia Kephart, benefits analyst
Benefits, Office of Human Resources
Date: Wednesday, March 29, 2017
Time: 9–11:00 a.m.
Location: 342 Craig Hall

*Note: This workshop is available via web conference to Pitt's regional campuses. Specific details will be emailed prior to workshop date.

Who Should Attend:  Individuals who directly manage or supervise the work of other staff

The federal government mandates unpaid leave for certain family and medical reasons for eligible employees. This workshop will educate supervisors on the provisions of the law and how it interfaces with the University’s leave programs. Participants will also learn about administrative procedures that are the responsibility of each department and those of the Office of Human Resources. A question-and-answer session will follow the presentation.
 

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Fostering Diversity and Inclusion in the Workplace: A Supervisor's Role*

Presenter: Cheryl Ruffin, Manager of Affirmative Action
Warren McCoy, Diversity Specialist
Office of Diversity and Inclusion
Date: Tuesday, April 25, 2017
Time: 9–11:00 a.m.
Location: 342 Craig Hall
Note: This workshop is available via web conference to Pitt’s regional campuses. Specific details sent via email prior to workshop date.
Who Should Attend: Individuals who directly manage or supervise the work of other staff

This workshop is designed to help supervisors gain insight and learn the foundational concepts of diversity and how to foster an environment that makes employees feel valued and included. Participants will define and discuss terms such as diversity, microaggression, implicit bias and other relevant terms and through dialogue, videos and exercises, will examine the ways they impact the workplace. The participants will discuss the benefits of diversity and inclusion in the workplace and review the additional resources and training opportunities available at the University.

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Managing Staff Performance: Addressing The Need For Improvement*

Presenter: Jane Volk, Director
Employee and Labor Relations, Office of Human Resources
Date: Tuesday, May 23, 2017
Time: 9–11:00 a.m.
Location: 342 Craig Hall
Note: This workshop is available via web conference to Pitt’s regional campuses. Specific details sent via email prior to workshop date.
Who Should Attend: Individuals who directly manage or supervise the work of other staff

You’ve learned how to develop your staff’s potential, but even after employing the best management practices, staff performance can fall short of expectations. This workshop, designed as a follow-up to Maximizing Your Staff’s Potential, will introduce supervisors to tools available to address staff performance that does not meet the requirements of a job. Workshop facilitators will discuss how supervisors can partner with Pitt’s Employee Relations department to administer tools such as Performance Improvement Plans and performance and conduct memos, among others. Participants will also learn how the effective use of performance appraisals, including “special appraisals,” provides a productive way to address the need for improvement in staff performance.

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Managing Staff Performance: Maximizing Your Staff’s Potential

Presenter:Maureen Lazar, Manager, Learning and Development
Organization Development, Office of Human Resources
Date: Tuesday, May 16, 2017
Time: 9a.m.-noon
Location: 342 Craig Hall
Note: This workshop is available via web conference to Pitt’s regional campuses. Specific details sent via email prior to workshop date.
Who Should Attend: Individuals who directly manage or supervise the work of other staff

One of the supervisor’s most important responsibilities is to provide a framework that enables staff to develop their performance and achieve goals. This workshop provides supervisors with an overview of best practices and procedures for managing employee performance throughout the year. Topics include establishing performance expectations and goals, providing ongoing feedback, and conducting performance reviews. Participants will also learn about the performance management cycle, and become familiar with tips and techniques for maximizing staff performance potential.

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Talent Acquisition: Understanding the Staff Hiring Process at Pitt – for Supervisors

Presenter: Sarah Morgan, Manager
Recruiting and Client Services
Office of Human Resources

Dates: Thursday, April 6, 2017
Time: 9 a.m. - 11:30 a.m
Location: 342 Craig Hall
*Note: This workshop is available via web conference to Pitt's regional campuses. Details will be emailed prior to workshop date.

Who Should Attend: Individuals who directly manage or supervise the work of other staff

This workshop is designed for supervisors who are responsible for any part of the staff recruitment process within their department. The foundation of a successful workforce relies on selecting, hiring, and retaining the best candidates. This session will provide participants with an overview of the recruitment process and a supervisor’s role in partnering with their Recruiting & Client Services representative to reach their hiring objectives. Participants will leave this session with a good understanding of tasks such as posting open staff positions, interviewing candidates, selecting a finalist, and the onboarding process.

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