Changing Your Benefits

A life event is an IRS qualified event that allows you to make a change in your enrollment elections during the plan year. Below you will find the University's recognized life events for students. In order to make a change to your benefit selections, you will need to submit a life event through the Ebenefits, the student health insurance portal.

Steps to Take to Change Your Benefits Due to a Life Event

In order to make changes to your benefit elections during the academic year due to a life event, you must complete all steps below in their entirety.

  1. Go to my.pitt.edu
  2. Log in with your University username and password
  3. Select the "My Resources" tab
  4. Select "Student Health Insurance" on the drop down menu
  5. Select "Student Health Insurance" on the "My Pitt" page and continue through the online enrollment and payment process.
  6. Select the "Change my Benefits" tab
  7. Choose the appropriate event, enter the date the event occurred and provide an explanation in the "Event Notes" section, and then click the "submit" button.
    • The event that you selected will now appear on the right-hand side of the page.
  8. Upload the required supporting documentation.
  9. Click the "Enroll Now" button. A new page will open to allow you to make the appropriate changes to your benefit elections.
  10. Once you have completed your changes, click the "Submit Enrollments" button at the bottom of the page.

IMPORTANT NOTE: You must submit supporting documentation for any life event changes in the Ebenefits portal. Incomplete submissions will be denied.

A change to your benefit elections can only be made within 60 days of the qualified life event.

  • For an event that occurs on the first day of a month, the coverage becomes effective the first of that same month.
    • Losing Other Coverage Example: If the student lost coverage on October 1st and wants to enroll in University student insurance, the student's coverage would begin effective October 1. The student must submit a life event along with proof of loss of other coverage within 60 days of their previous coverage termination date.
    • NOTE: Coverage is only processed to begin based on the event date for a qualified status change. If you submit your paperwork on October 31st, the coverage will begin retroactively on October 1st.
  • For any event date that occurs after the first day of a month, the coverage becomes effective the first of the next month.
    • Losing Other Coverage Example: If the student lost coverage on October 13th and wants to enroll in University student insurance, the student's coverage would begin effective November 1. The student must submit a life event along with proof of loss of other coverage within 60 days of their previous coverage termination date.
    • NOTE: Coverage is only processed to begin based on the event date for a qualified life event. If you submit your paperwork on November 30th, then the coverage will begin retroactively on November 1st.

Life events should be completed in the Ebenefits, the University's student health insurance portal.

University Recognized Life Events for Students