Benefit Management Services

The University of Pittsburgh has a partnership with UPMC Benefit Management Services to be the third party administrator for handling the benefits administration through a new University of Pittsburgh Benefits Service Center. The service extends to individuals who are retired or disabled and who are eligible to be participants in University of Pittsburgh Health Care Insurance Programs. The service will also extend to eligible family members.

While the University remains responsible for the overall management of the plans, UPMC Benefit Management Services will handle the general program administration and day-to-day operations. Offices are located in downtown Pittsburgh.

You will have access to member services representatives through the member services telephone line with extended hours of operation Monday through Friday, 7 a.m. to 7 p.m., and Saturday, 8 a.m. to 3 p.m. Access by e-mail and fax will be available seven days a week, 24 hours a day.

Pitt Benefits Service Center
Administered by UPMC Benefit Management Services (BMS)
339 Sixth Avenue
Heinz 57 Center
9th Floor - HFS 010901
Pittsburgh, PA 15222

Phone: 1-888-499-6885
Fax: 1-877-851-5591


Please do not hesitate to contact UPMC Benefit Management Services (BMS) if you have questions about the administration of your enrollment and the payment process. Questions about coverage and claims should continue to be addressed to member services of the applicable insurance carrier.


The University of Pittsburgh Benefits Department continues to be available for other questions or concerns.