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Personal Development
These workshops, presented by LifeSolutions, are designed to help employees develop the skills necessary to manage the everyday demands of work and personal life and improve their outlook on both. By learning practical techniques of stress management, time management and relating to others, participants will gain insight on how to sustain a meaningful quality of work/life balance and as a result, enhance their professional productivity and their personal well-being.

DEALING WITH DIFFICULT BEHAVIOR
Presenter: David A. Morris, account manager
LifeSolutions (formerly Faculty and Staff Assistance Program)
Date: Wednesday, March 19, 2008
Time: 9 a.m. to 11:00 a.m.
Location: 342 Craig Hall
Participants: All faculty and staff
Unresolved workplace conflict can lead to reduced productivity for the entire team. Conflicts can result from varying perspectives on certain issues, negative effects of past events, anticipated negative consequences in future, and a perennial feeling of anxiety regarding an individual’s position in the organization. Whether it is patrons, co-workers, students or clients, there are communication techniques and negotiation strategies that can often produce a positive outcome and reduce conflict. When these skills are applied, your messages will be met with less resistance and you will be creating a responsive atmosphere, while setting necessary limits.

Register for this session

(NEW!) EVERYDAY CREATIVITY
Presenter: David A. Morris, account manager
Date: Tuesday, May 27, 2008
Time: 9 a.m. to 11:00 a.m.
Location: 342 Craig Hall
Participants: All faculty and staff
Creativity is often thought of as something possessed only by certain "gifted" people, a talent unavailable to most of us. This workshop challenges such thinking and shows how creativity is quite accessible. If you desire to bring your unique perspective to your work and personal pursuits, come to learn how to tap and communicate your creative instincts.

Register for this session

LISTENING UNDER PRESSURE
Presenter: David A. Morris, account manager
LifeSolutions (formerly Faculty and Staff Assistance Program)
Date: Friday, April 4, 2008
Time: 9 a.m. to 11:00 a.m.
Location: 342 Craig Hall
Participants: All faculty and staff
In this workshop we will discuss options for creating better communication while working under pressure. It is especially difficult to listen well when there is a sense of pressure to get things done quickly, added to by the distractions caused by multi-tasking. A video presentation, dramatized by several typical workplace situations, will highlight the keys to listening, understanding and moving forward with accurate information to communicate well.

Register for this session

NON-VERBAL COMMUNICATION AT WORK: A KEY TO SUCCESS
Presenter: Emily Towbin, account manager
LifeSolutions, (formerly Faculty and Staff Assistance Program)
Date: Friday, April 18, 2008
Time: 9 a.m. to 11:00 a.m.
Location: 342 Craig Hall
Participants: All faculty and staff
Some experts suggest that people in the workplace spend up to 75% of their time in an interpersonal interaction of some kind. This interaction is made up of both verbal and non-verbal communication. The words we use are only one part of the message. Tone of voice, body posture, eye contact, gestures and use of space all contribute to how the message is being received. This workshop will explore the range of non-verbal communication at work and strategies which improve the likelihood of success in your message being received as you intend.

Register for this session

STRESS MANAGEMENT TOOL KIT
Presenter: Annette Kolski-Andreaco, account manager
LifeSolutions (formerly Faculty and Staff Assistance Program)
Date: Tuesday, April 29, 2008
Time: 9 a.m. to 11 a.m.
Location: 342 Craig Hall
Participants: All faculty and staff
This workshop will not only help you to gain an understanding of the effects of chronic stress, it will present several techniques for managing your reactions to stressful situations. Participants will have an opportunity to try biofeedback, meditation, guided imagery, and a cognitive approach to stress. Select from an array of options to find what works for you. Making time to practice a technique daily is part of the challenge. Just like using any well-supplied tool kit, you may need several tools to get the job done!

Register for this session

"THE GOLDEN RULE"......DO YOU USE IT?
Presenter: Karen Marrick, account manager
LifeSolutions (formerly Faculty and Staff Assistance Program)
Date: Friday, May 30, 2008
Time: 9 a.m. to 11:00 a.m.
Location: 342 Craig Hall
Participants: All faculty and staff
Is coming to work a pleasure because you and your colleagues make an effort to be civil? Does your department have a reputation for having co-workers who respect each other, are collaborative, keep each other informed, value each other’s experience and background, and can freely voice concerns? If you answer no to either or both of these questions, please come to this workshop. We will discuss which behaviors are respectful and which are problematic, recognize that people may have different ideas about what constitutes acceptable behavior, learn what behaviors form the foundation of a productive and satisfying workplace, and learn strategies for improving work relationships.

Register for this session

Office of Human Resources · 100 Craig Hall · Pittsburgh, PA  15260 · 412-624-8150

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