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Medical Plan Definitions
Advantage Network - Specific network of UPMC facilities and services. Applies to Panther Gold plan only. Click here for a list of facilities.

Coinsurance - The percentage of the cost of medical services paid by the member.

Coordinated Care - Care is considered coordinated (in-network) when it is performed or authorized by your PCP. If you choose to obtain medical care through another physician, either in-or-out-of network, this care will be considered self-referred because it is not coordinated through your PCP. Coordinated care benefits apply if authorized by your PCP. If not authorized, then self-referred care benefits apply. No benefit will be payable for self-referred care under the Panther Gold plan outside the UPMC Health Plan Network.

Co-payment - There is a fixed, upfront dollar amount you will pay for certain covered services before the plan begins to provide benefits.

Deductible - The deductible is the initial amount you must pay each year for covered services before the plan begins to provide benefits.

Out-of-Network Providers - Physicians and/or facilities that do not belong to the UPMC Health Plan network of participating providers.

Out-of-Pocket Maximum - This is the most you will have to pay each plan year before the plan begins to pay 100 percent of reasonable and customary covered expenses. Out-of-pocket maximums exclude deductibles, co-payments, prescription drug expenses, precertification penalties and amounts over reasonable and customary charges.

Preferred/Non-Preferred Brand Prescription Drugs - The Prescription Drug Program now includes Preferred Brand and Non-Preferred Brand medications. Please call UPMC Pharmacy Services at 1-800-396-4139 for details.

Prenotification - This is the notification that must be given to UPMC Health Plan prior to inpatient and certain outpatient services being obtained. If you or your physician does not prenotify UPMC Health Plan, you may be subject to a $500 penalty. Please see plan design grids to determine who is responsible for prenotification, either you or the participating network physician.

Reasonable and Customary Charges - The amount determined to be a reasonable expense for certain medical services. This amount is determined by UPMC Health Plan and is based on regional and national data. Amounts above the reasonable and customary charge are the financial responsibility of the member receiving such services.

UPMC Health Plan Network - Participating hospitals and physicians, including the Advantage Network.

Benefits Department · 200B Craig Hall · Pittsburgh, PA  15260 · 412-624-8160

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