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Human Resources - Benefits - Customer Service Contacts

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HEALTH AND
WELFARE PLANS
Medical & Rx Plans/Rates
Dental Plans/Rates
Vision Plans/Rates
Flexible Spending
Accounts
Life Insurance, AD&D,
and Dependent Life
Long Term Care
Time Off, Leaves of Absence, and Disability
RETIREMENT
Savings Program Overview
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Retirement from the University
PROGRAMS
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CONTACT
Contact Form
Benefits Staff
Customer Service Contacts
•UPMC Health & Prescription Drug Plan
•Dental Plans (ConcordiaPLUS Managed and ConcordiaFLEX Standard)
•Insurance Plan (Aetna)
•Vision Plan - Davis Vision
•Retirement Contributory Tax-Deferred Annuity Plan Investment Companies (TIAA-CREF and The Vanguard Group)
•Flexible Spending Accounts
UPMC Health Plan
  Dedicated Telephone Number Website
Panther Gold, Panther Premium, Panther Plus, and Panther Basic 1-888-499-6885 www.upmchealthplan.com
Behavioral Health and FSAP 1-877-461-8610


Prescription Drug Plan
  Dedicated Telephone Number
Member Services 1-888-876-2756
Pharmacy Services 1-800-396-4139 After Hours Emergency Same As Above

Dental Health Care Plans
  Dedicated Telephone Number Website
ConcordiaPLUS Managed Care Plan 1-877-215-3616 www.ucci.com
ConcordiaFLEX Standard Plan

Life Insurance
  Dedicated Telephone Number Website
Beneficiary Management and Death Claims Processing 1-888-584-2983 www.aetna.com/group/upitt

To report a Life Insurance Claim call Aetna directly at 1-888-584-2893

Vision Health Care Plan
  Dedicated Telephone Number Website
Davis Vision 1-800-999-5431 www.davisvision.com

Retirement - Contributory Tax-Deferred Annuity Plan
  Dedicated Telephone Number Website
TIAA-CREF 1-800-842-2776 www.tiaa-cref.org
The Vanguard Group 1-800-523-1188 www.vanguard.com

Flexible Spending Accounts
  Dedicated Telephone Number Website
EBDS 1-800-207-9310 General Information

My Account

Claim Procedures and Other: For questions, please contact a Benefits Representative by visiting the Benefits Staff Home Page, or you may call 412-624-8160.
Benefits Department · 200B Craig Hall · Pittsburgh, PA  15260 · 412-624-8160

webmaster@hr.pitt.edu