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FSAP/Life Solutions
Life Solutions, the Faculty and Staff Assistance Program (FSAP), is a confidential service to assist University of Pittsburgh faculty, staff, and members of their households with day-to-day matters at home and work. Experienced professional counselors provide support, consultation, and information.

Counseling offices are conveniently located near all five University campuses. The University contracts with the independent provider, UPMC’s Employee Assistance Program Solutions, to provide these confidential services regardless of your health plan coverage or provider. You and your household members are covered, and there is no cost to you.

How can you use Life Solutions?
  • You can call toll free between 8 a.m. and 5 p.m., and a Life Solutions counselor will answer your questions, offer support, or provide resources.  You also can make an appointment to speak with a counselor face to face (evening and weekend appointments are available).


  • For emergencies, a counselor is available 24 hours a day, seven days a week to talk to you toll free at 1-866-647-3432.
Are you finding it hard to juggle work and personal responsibilities?

Is your role as a parent challenging at times?

Are personal or marital relationships getting you down?


Sometimes a personal or work-related concern can interfere with your ability to enjoy your life, your family and your job. Life Solutions can help!

Life Solutions is a confidential service to assist you with day-to-day matters at home and work. Experienced professional counselors provide support, consultation and information. Having Life Solutions is like having your own private consultant!

All faculty, staff and their household members are eligible for Life Solutions services. The University contracts with the independent provider, UPMC's EAP Solutions, to provide these confidential services regardless of your health plan coverage or provider. You and your household members are covered and there is no cost to you.

What kinds of life challenges can you discuss with Life Solutions?
Personal Goals:
  • Learning to be a better parent
  • Improving your marriage and/or relationships
  • Juggling work and personal responsibilities
  • Feeling better when you are down or upset
  • Figuring out what to do about drug and alcohol problems, yours or someone you care about
Work-Related Goals
  • Adapting to changes in the workplace
  • Improving your relationships with co-workers and/or supervisors
  • Reducing or adjusting to work stress
  • Learning to communicate more effectively with your supervisor
How can you use Life Solutions?
  • You can call 1-866-647-3432 toll free between 8:00AM and 5:00PM and a Life Solutions counselor will answer your questions, offer support, or provide resources.
  • You can make an appointment to speak with a counselor face-to-face (evening and weekend appointments available)
  • For emergencies, a counselor is available 24/7 to talk to you toll free at 1-866-647-3432.
  • To learn more about Life Solutions and access their informational resources, visit the Life Solutions web site.
Benefits Department · 200B Craig Hall · Pittsburgh, PA  15260 · 412-624-8160

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