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Resume Writing &
Interviewing Skills Assistance

"Resume Writing and Interviewing Skills Tips"


Resume VS CVs:

CV - A CV is used by professionals in medical, academic and scientific fields. A CV is a record of professional activities that focuses on academic pursuits and achievements.

Resume - A Resume is a selling tool that outlines your skills and experiences so an employer can see, at a glance, how you can contribute to the employer's workplace.

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Resume Heading:

The Resume Heading should include your Name, Address, Phone Number, Fax Number, E-Mail address, and Web address. Additionally, it should include a summary of:
  • Skills
  • Experiences
  • Qualifications
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Chronological, Functional Format or Combination Format?:

Chronological Resume
  • Highlights your job titles, places of employment and dates of tenure by presenting them as headings under which your achievements are listed.
Functional Resume
  • Presents your experience under skill heading, giving you the freedom to prioritize your accomplishments by impact rather than chronologically.
  • Work history is listed very concisely in a section seperate from your achievements.
Combination Resume
  • Highlights your relevant experience, achievements and appropriate skills.
  • Highlights your job titles, places of employment and dates of tenure by presenting them as line items.
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When to use Chronological Format:
  • Staying in the same field
  • Your overall work history shows growth
  • You have no gaps in your work history
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When to use a Functional Format:
  • You are changing careers
  • You are re-entering the job market
  • You need to emphasize skills or experience from an early part of your work history
  • Your volunteer experience is relevant and needs to be highlighted
  • Your most recent position is not relevant
  • Your job title doesn't accurately reflect the level of responsibilities you had
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When to use Combination Format:
  • When you need to emphasize particular skills or experiences
  • Your work history shows career growth
  • You've gained practical as well as academic experience
  • Your volunteer experience is relevant to the position you are applying for
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Gaps in your Resume:
  • Use only years and not months
Explain gaps greater than 2 years such as:
  • Family Financial Management
  • Independent Study
  • Personal Travel
  • Volunteer Work
  • School Activities
  • Internships
  • Education Pursuits
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Cover Letter Tips:
  • Make it specific to the position
  • Show off your knowledge of the department
  • Answer their needs
  • Show and don't just tell
  • Check for typographical and grammatical errors
  • Have someone else read your letter
  • Make the connection
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Successful Interviewing:

Definition:

An interview is a business meeting between two parties to mutually exchange information for the purpose of determining a reason to offer and accept employment.

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Employer/Applicant Objectives:

The employer and the applicant each have their own objective in the interview.

  • Main objectives
  • Preparation
  • Know yourself
  • Image
  • Non-verbal Comm.
  • Interview day
  • Business etiquette
  • Enthusiasm/positive
  • What interviewers look for
  • HR agenda
  • Hiring authority's agenda
  • Types of interviews
  • Behavioral questions
  • Control techniques
  • Questions of your own
  • Post interview follow-up
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Main Objectives:
  • Gather information
  • Sell yourself
  • Get the offer
  • Accept OR reject offer
  • Ask yourself, What is good about rejecting an offer?
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Know Yourself:
  • Abilities/strengths
  • No weaknesses
  • Learn how to be a good listener
  • Develop confidence
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Prepare for Interview Day:
  • Know exact location/directions
  • Plan parking
  • Arrive 5 minutes early
  • Bring a notebook
  • Bring a tape recorder
  • Bring pen and pencils that work
  • Bring extra resumes
  • Bring a list of references
  • Bring information for application
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Non-Verbal Communication:
  • Show good posture
  • Make eye contact
  • Handshake
  • Facial Expressions
  • Gestures
  • Allow adequate space
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After the Interview:

Follow up with a letter within 24 to 48 hours

Choosing a format
  • Business letter
  • Email
  • Professional hand written thank you note
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Business Etiquette:
  • Remember the introduction/remember names
  • Topics - be politically correct
  • Never drink or smoke
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Show Enthusiasm:
  • Listen
  • Be sincere
  • Fit yourself into the job
  • Be honest
  • Be confident in your skills, talents and work ethic
  • Never speak negatively about past employers
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Information Gathering:

The reason for the interview
  • Skills to do the job
  • Experience to do the job
  • Fit in with the culture
  • Any negatives that may disqualify
  • Can do the job(technical skills)
  • Fits in with the culture(people skills)
  • Will do the job(proper motivation)
  • Wants to do the job(desire/convince)
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Sticky Situations:
  • Questions regarding your personal life
  • Any skeletons in your closet
  • Salary concerns/issues
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Types of Interviews:
  • Traditional(HR, recruiters, group)
  • Decision makers
  • Telephone
  • Behavioral
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Behavioral:

Types of questions usually involve:
  • Analytical thinking
  • Continuous improvement
  • Flexibility
  • Initiative/persistence
  • Problem resolution
  • Self-directedness
  • Stress tolerance
  • Team focus
  • Judgment/decisiveness
  • Leadership
Always tell stories that illustrate
your skills and successes such as:

Team leader/member

Work or other projects

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Interview Strategies:
  • Learn to be relaxed
  • Determine what the interviewer is looking for
  • Do your homework
  • Key points you wish to make
  • Examples of work(certain careers)
  • Watch for non-verbal clues(don't bore)
  • Remember, not all hiring managers are good interviewers
  • Ask for the job!
  • Ask what the next step in the process is
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Questions of your own:

Prepare for interaction, not reaction


Ask probing questions:
  1. Why have you decided to look outside to fill this position?
  2. What are the company's growth plans?
  3. Why is this job open?
  4. Who are the major customers for the orginization's products/services?
  5. What has kept you interested in remaining with the company?
  6. What opportunities are available for an individual who performs well in this job?
  7. How is performance measured?
  8. I'm interested! What is the next step in the process? OR When can I expect to hear from you regarding the next step?
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Post Interview Follow Up:
  • Thank-you note(to anyone with whom you spent 5 minutes or more)
  • Follow-up calls
  • Always let employers know that you are on an active job search campaign
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Recruiting and Client Services · 100 Craig Hall · Pittsburgh, PA  15260 · 412-624-8150

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